Already adopted by thousands of customers
FAQ
Standard delivery usually takes 24 to 72 business hours. As soon as your package leaves our warehouse, you will receive an email with a tracking link to follow its journey in real time.
Delivery is free for all orders over €29.90. For orders below this amount, a shipping fee of €3.95 applies.
With us, you have 14 days to change your mind. Returns are simple and free: use the return label provided in your package and drop it off at the nearest collection point.
We accept bank cards (Visa, Mastercard, American Express), PayPal, and Apple Pay
Once validated, the order is prepared very quickly by our teams. You have a short window (approximately 30 minutes) to cancel it from your customer account. After this period, you will have to wait until you receive it to make a return.
Absolutely. We work directly with brands and authorized distributors to guarantee the authenticity of every item sold on our site.
Receive your order within 24 to 72 business hours
Your payments are protected by our advanced security systems
Try Ube with confidence: 14-day money-back guarantee
Need help? Our team is available 7 days a week to answer your questions